Data Protection Policy

This privacy policy sets out how Language Link London uses and protects any information that you supply when you use this website or otherwise get in contact with us. The school is committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement. The General Data Protection Regulation (GDPR) requires Language Link London to be careful with how it uses your information.

Language Link London may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2018.

What we collect

The school needs to process information about students for administrative, academic and health and safety reasons, so that it can operate efficiently.

When students register with Language Link London, they give the school permission to process their data for the stated purpose of being enrolled, classed and supervised as a student of Language Link London. We also ask students to give details for an Emergency Contact Person. This data will be used or disclosed only in case of emergency. Please check that your emergency contact agrees with your giving their details to the school.

We collect the following information:

• name and date of birth
• contact information including email address
• passport and visa information
• other information relevant to your study and accommodation arrangements

This website also collects information on users through cookies. We have full disclose on what information is collected in our cookies policy

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Wherever you are asked to submit personal data, this information will be held on password protected servers, or in a supervised environment. Hard copies will be disposed of securely in accordance with our academic and administrative procedures.

Disclosure of Personal Data

If the whole or part of your programme is undertaken at an institution other than Language Link London, relevant personal data may be supplied to the institution providing all or part of the programme to enable it to carry out its normal administration. This is especially relevant for clients undertaking internships in third party companies or teachers visiting UK schools.

If you are under 18 years of age, you consent to Language Link London advising your parents or guardians regarding the amount and nature of any debts owed to Language Link London, as well as to send progress and attendance reports to them, if these are requested.

If you are over 18 years of age and your fees are paid by a third party, such as a parent, spouse, sponsor or employer, Language Link London is unable to disclose any personal data to such third parties without your express permission. (There may be some exceptions to this rule for government-sponsored students, who should check the conditions of their study with their study supervisor for clarification on academic reporting requirements.)

If you are doing a course that requires co-operation or supervision of an outside agency e.g. Cambridge University CELTA course, we will share your information with this agency to the extent that is required for your course. If you have concerns about this please speak to our administrative staff who will be able to inform you what data are shared if this applies to you.

Language Link London will never sell your personal information to other organisations.  We will not disclose your personal information to third parties unless we have your permission or are required by law to do so. We will not knowingly use your personal information for marketing without your permission.

Some data, such as nationality or age, may be used in compilation of information regarding the school for accreditation or marketing purposes. In these cases data will never be personally identifying.

Other Websites

The Language Link London website contains links to other websites of interest to students. However, once you have used these links to leave our site, please note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and check the privacy statements applicable to the individual websites.

Control of Personal Data

Right of Access and Erasure – If you would like a printed copy of all your personal information held by the school, or want the school to erase all of your information, please write to the Principal, Margaret Curran to arrange this. margaret@languagelink.co.uk

The school is very active on social media because we like to share the good times that our students are having in London.  If you don’t want your picture shared in this way, please write to our Marketing Officer, Sonia Gonzalez.  sonia@languagelink.co.uk

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.

Contact us